• DSC 6605 1200x400
    West High Speed Transit Planning Study | Edmonton, AB
  • 13423 BuenaVista LPark  mar2012 P1470681 1200x400
    Buena Vista / Laurier Park Master Plan | Edmonton, AB
  • Land Use Planning
    Ermineskin Community Development Plan | Ermineskin First Nations, AB
  • 13794 105aveOpenHouse  7823 1200x400
    105 / Columbia Avenue Streetscape | Edmonton, AB
  • PC Leth-Landfill 120321 1200x400
    Lethbridge Waste & Recycling Center Expansion and Master Plan | Lethbridge, AB
  • Land Use Planning
    South Saskatchewan Surface Water and Air Quality Management Frameworks | Calgary, AB
  • Land Use Planning
    Oeming Lands Area Structure Plan | Strathcona County, AB
  • Land Use Planning
    Ermineskin Community Development Plan | Ermineskin First Nations, AB
  • may1 cam13
    23 Avenue / Gateway Boulevard Interchange | Edmonton, AB
  • 2012-CIP-Conference 1200x400
    Canadian Institute of Planners (CIP) Conference | Banff, AB
strategic. creative. clear.

At ISL, we take a strategic approach in our community engagement and communication programs for our clients’ projects. We manage the flow of project information (inputs and outputs) and proactively address any emergent project and implementation issues. Our clients benefit from increased community awareness, understanding and support of their projects and achieve timely project approvals.

We provide a comprehensive suite of tools that facilitates the understanding, sharing and use of accurate, meaningful information to help our clients make informed decisions. Our professionals focus their knowledge and expertise on developing and executing customized community engagement and communication strategies and processes that will best meet the needs of the project. We identify and analyze project issues and data through inclusive community and stakeholder engagement, and we create compelling text, imagery and materials that reliably and dynamically communicate project information, milestones and results to clients, stakeholders and the community.

Community engagement and communication services are available across all of ISL’s service lines, including all phases of engineering, land use planning and landscape architecture projects. The services we offer are flexible and can work within a client’s defined budget and strategic framework.

Community Engagement

  • Design, facilitate, document and analyze community and stakeholder engagement process
  • Steering committee and advisory group processes
  • Moderated sessions, interviews, facilitated workshops, world cafes and open houses
  • Print and electronic surveys
  • Conduct, synthesize and analyze research to guide formulation of recommendations
  • Structured evaluations of programs and initiatives
  • Needs assessments and gap analyses


  • Design and produce custom communication programs and tools
  • Produce professional writing and creative design for print, web, email and multi-media tools
  • Collect, synthesize and analyze public and stakeholder input
  • Develop and implement media strategies including project launches, media briefings, kits and releases, and advertising
  • Custom design and illustration for visual identities including logos and related branding elements
  • Design and develop display panels, posters, banners, advertising and signage